Question 1

What happens after my free trial ends?

Accepted Answer

Every new account starts on a 14-day Pro trial with full access to all features. When the trial ends, you choose a plan to continue. Walytic does not offer a free tier, so accounts without an active subscription are locked until you subscribe. All your data and settings stay safe.

Question 2

Can I change plans later?

Accepted Answer

Absolutely! You can upgrade or downgrade your plan at any time. When you upgrade, you'll have immediate access to new features. When you downgrade, changes take effect at the end of your current billing cycle.

Question 3

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. For Enterprise plans, we also offer invoicing and bank transfers.

Question 4

Is there a setup fee or contract?

Accepted Answer

No setup fees, ever. All plans are month-to-month with no long-term contracts required. For yearly plans, you can save up to 20% with a 12-month commitment, but there are no penalties for canceling.

Question 5

What if I exceed my message limit?

Accepted Answer

We'll send you a notification when you reach 80% of your limit. You can either upgrade to a higher plan or purchase additional message credits. We never stop your service without warning.

Question 6

Do you offer refunds?

Accepted Answer

Yes! We offer a 30-day money-back guarantee on all annual plans. Monthly plans can be canceled anytime, and you won't be charged for the next month.

Question 7

Is my data secure?

Accepted Answer

Security is our top priority. We use bank-level encryption, comply with GDPR and data protection regulations, and never share your data with third parties. All data is stored on secure servers with regular backups.

Question 8

Can I get a custom plan?

Accepted Answer

Yes! If none of our standard plans fit your needs, contact our sales team. We can create a custom plan with specific features, message limits, and pricing tailored to your business.

Pick the plan that matches your volume.

Starter

Professional

Business

Enterprise

Frequently asked questions

Pick the plan that matches your volume.

Starter

Professional

Business

Enterprise

Frequently asked questions

01What happens after my free trial ends?

02Can I change plans later?

03What payment methods do you accept?

04Is there a setup fee or contract?

05What if I exceed my message limit?

06Do you offer refunds?

07What's the difference between Yearly and Lifetime?

08Is my data secure?

09Can I get a custom plan?